Running a jewelry repair store is not for everyone. To manage everything, one must be passionate and stay focused. As there are several processes and operations, one cannot just sit there and rely on manual methods. Eventually, these methods can cause delays, errors, and missed entries.
Instead, one should look forward to leveraging software for jewelry store. Let us explore how this automation tool can help you streamline all your admin work, boosting overall efficiency. Stay with us.
1. It Helps You Manage Inventory at Your Repair Store
For most jewelers, business owners, and repair technicians, managing inventory is one of the biggest challenges. But there is mainly one reason. A reason that has kept thousands of people stressing about this task for years: and that’s none other than relying on manual methods, such as paperwork and registers.
But why should one avoid practicing these methods? They are prone to errors and can cause missed entries and loss of sales. Let us understand this better with an example here. Imagine a customer visiting you and wants you to fix their diamond ring or a bracelet. You look at it, accept the job, and start working on it.
However, soon, you realize that you don’t have the exact matching part in the inventory. You tell this to the customer, and they simply ask you to hand over their jewelry item. As they don’t have much time, they can’t wait for you to reorder that part from a supplier. Then, they step out of your store to start looking for some other repair service provider.
Just like this, you lose a number of sales opportunities daily due to a shortage of inventory. This is where software for a jewelry store comes in. Using this, whenever a part or accessory gets low in stock, you will receive a notification. Along with that, you can also re-order inventory from your desired suppliers and vendors. That’s why you should use a POS to prevent inventory issues at your jewelry repair store.
Also, you don’t have to look for contact details of your vendors every time you need to order something. Additionally, you can ensure to never miss another sales opportunity due to a shortage of stock. For better understanding, follow inventory management best practices for your business.
2. Repair Job Management
Handling multiple repair jobs at a time? Surely, this can be tough and highly stressful for you. Every day, hundreds of customers visit your lab. Some want you to resize their rings, others want you to polish their 24k gold necklace. Some are there to sell you their diamond pendants.
All in all, different people visit you and look for different services. But one thing is common. They all want to hear back from you as soon as possible. However, as you are busy dealing with a lot of customers, it’s almost impossible to get back to all of them right on time.
As a result, they may lose interest in your business due to a lack of or ineffective communication. That’s why you must use software for a jewelry store. Using this automation tool, you can create repair tickets for every piece of jewelry that comes to your shop.
Then, when the repair is completed, the system will automatically send a notification alert to the customer. So, they would learn that their stones and jewelry have been fixed, and they need to revisit your shop.
3. Get Paid on Time
Getting paid on time is crucial for the growth of your business. Unless you don’t have the cash in hand, you would be able to pay your jewelry technicians and parts suppliers. That’s why having the payment on time is a must for your business, as you have a lot of expenses to manage. This includes everything from paying your rent to giving salaries to employees.
In jewelry repair, it happens that customers pay you partially and then forget to revisit to pick up their item. But now, you have jewelry repair shop software. It helps you send payment reminders/alerts to the customers. You can also send a payment link for the unpaid or partially paid invoices. This way, you can get the payment on time.
Along with that, you can offer the customers an option to pay with their credit/debit cards, online or digital wallets. So that they can clear dues according to their preferred methods, making it a win-win for both of you.
Final Words
Streamlining every ongoing process at your repair store is a must. If you don’t do it, you will continue to experience missed entries, errors, and loss of sales and customer trust. That’s why, get rid of manual methods and start leveraging an automation tool that suits your business. Hopefully, you enjoyed reading this post.
